The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Job Description Summary:
Part of the overall Enterprise Platform Growth team, the Enterprise Performance Consulting (EPC) team leverages their data analysis, creative problem-solving, and passion for helping merchants to advise on and resolve complex performance issues. This global role requires engaging with merchants across all verticals PayPal serves, with a particular focus on providing a deeper level of expertise on European market needs.
Your way to impact:
The successful candidate will be an energetic and deep-thinking analyst who enjoys driving insights and developing frameworks to enhance merchant performance. In this client-facing role, the candidate will collaborate with Sales, Product, and Engineering teams to secure key deals and provide continuous support to key merchants.
Your day-to-day:
* Act as a thought leader and trusted advisor to PayPal's top enterprise merchants.
* Utilize data-driven insights to diagnose, advise on, and resolve top merchant performance concerns.
* Drive adoption and retention of PayPal's products and services through data-driven storytelling.
* Manage partners to drive client outcomes.
* Relay merchant feedback to influence product development.
* Illustrate a deep understanding of the payments ecosystem and stay up-to-date on payment trends.
* Generate insights from engagements to empower the broader PayPal organization.
What do you need to bring:
* World-class strategic and analytical thinking.
* Strong track record in developing strategic insights.
* Superior communication skills.
* Extremely fluent in SQL and data visualization tools.
* Familiarity with developer toolkits and integration components.
* At least 5 years of experience in the payments industry.
* Strong collaborator with experience working across teams.
* Bachelor's Degree required; MBA or quantitative degree preferred.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
Commitment to Diversity and Inclusion:
PayPal provides equal employment opportunity (EEO) to all persons. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
Belonging at PayPal:
We strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
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