Shift Manager | Bicester | JR2410_0041
Ready to lead our customer-driven shifts? Shape the way we work, inspire your team, and drive excellence in every operation. If you're passionate about customer satisfaction, efficiency, and empowering others - this is your chance to make a real impact!
YOUR ROLE
As a Shift Manager in this customer-centric role, you'll report directly to the Operations Manager and have the exciting opportunity to shape the way we work and exceed customer expectations. In this hands-on position, you'll oversee daily operations, manage budgets, and uphold service standards across the board. You'll be instrumental in building a positive, results-driven culture by supporting and developing team members through proactive leadership, coaching, and effective communication. This role offers the chance to drive excellence in both operational efficiency and customer satisfaction. Your expertise in warehouse and stock management will be key to leading and empowering the team, especially in a 24/7 fulfillment environment. While core hours for the site are 8 am to 4 pm, your role will extend to supporting Team Leads on all shifts, ensuring they have the resources needed for smooth operations and high performance. In this role, you'll make a tangible impact on our success by fostering continuous improvement and business excellence.
YOUR RESPONSIBILITIES
* Direct responsibility for the Warehouse Team Leaders, report to and be managed by the Operations Manager.
* Managing stock integrity, productivity, and facilities within the warehouse operation.
* Monitoring operational and general business KPI's, ensuring that they are met and improved upon through the effective management of the operation/ operational area of concern.
* Ensuring efficient planning, reviewing and communication of operational requirements and changes.
* Building relationships with the customer and offering excellent customer service within budgetary constraints.
* Continually reviewing all aspects of the operation and driving improvements in methods, procedures, and efficiency.
* Support QSHE and all legal compliance within the operation.
YOUR SKILLS AND EXPERIENCES
* Financial and strategic management experience and commercial awareness.
* Drive, determination and a track record in delivering continuous improvement.
* Ability to influence, negotiate and deal with conflict successfully.
* A strong knowledge of Health & Safety at work.
* Preferred experience (not essential) of JDA/ Red Prairie systems.
* Understanding of warehouse practices e.g. picking, loading.
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will ensure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognises the skills, expertise and value service leavers bring to our organisation.
ABOUT KUEHNE+NAGEL
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
UK Resourcing
UK.Resourcing@kuehne-nagel.com
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