Job Description
Our client is a UK-based provider of eco-friendly and productive office equipment, including photocopiers, printers, plotters, scanners, and document production solutions.
With a strong focus on sustainability and efficiency, helping their customers manage their document needs responsibly while improving productivity, they offer comprehensive maintenance services to support businesses across the Midlands and other locations in the UK.
This role would suit a skilled Photocopier Engineer, who enjoys a varied and dynamic role, ideal for someone enthusiastic and looking to grow with the company, with the opportunity to advance into a management position.What we need from you:
* Minimum of 3 years' experience in diagnosing and repairing office equipment in particular photocopying machines
* Strong technical skills in photocopier, printer, and scanner maintenance
* Experience with IT support, particularly in network integration and troubleshooting related to office hardware
* Excellent problem-solving and troubleshooting abilities
* Ability to work independently and as part of a team
* Strong communication and customer relation skills
* You will need to hold a UK Driving Licence
Desirable:
* Certifications in office equipment maintenance
* Experience with Toshiba, Konica Minolta, and Epson equipment is a significant advantage
* Knowledge of PaperCut or similar software solutions
What the role involves:You will be mainly working with clients across the Midlands, with very occasional travel to other locations in the UK. Duties include:
* Perform routine maintenance and repairs on photocopiers, printers, and scanners
* Moving, installing, IT setup and training of heavy photocopier machines equipment (training on the moving equipment will be provided)
* Diagnose and troubleshoot technical issues to minimise downtime with a high first-fix ratio
* Provide IT support related to the integration and functionality of office equipment
* Learn and support AV equipment and alarm systems (training provided)
* Collaborate with customers to provide exceptional service and technical support
* Stay updated with the latest industry trends and advancements in office equipment
Salary: £25,000 - £33,000 per year. Hours: Monday to Friday 9am 5.30pm.
Benefits:
* 20 days holiday, plus Bank Holidays
* Pension scheme
* A company vehicle is provided
* Uniform, phone and laptop
* Full training is provided for AV equipment and alarm systems
* Opportunities for professional development and training
* A supportive and collaborative work environment
* Clear pathways for career progression, including opportunities to move into management roles
Please apply now!
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