University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Are you passionate about delivering exceptional customer service? Do you have experience in administration, office management, and leading a team? If so, we have an exciting opportunity for you!
We are seeking a motivated and dynamic individual to join ourSuspected Cancer and Symptomatic Breast ServiceatPrincess Anne Hospital. Thissecondment/fixed-term rolecovers maternity leave untilDecember 2025.
In this role, you will:
• Lead and supporta dedicated admin team
• Manageclinic operations, including capacity, demand, and utilisation
• HandleHR responsibilities, including staff appraisals
• Addresscustomer service concerns and complaints
• Work in afast-paced environment, requiring excellent organisational and prioritisation skills
• Trust reportsand validations of patient pathways
You’ll be part of afriendly, multidisciplinary teamcommitted to ensuring the best care for our patients. The role involves both team leadership and somedirect patient contact, making it perfect for someone who thrives in a dynamic healthcare setting.
If you're a dedicated leader with a passion for healthcare administration, apply today and help us continue to deliver outstanding patient care!
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHSwe’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
We are looking for a dynamic, energetic, and enthusiastic individual with a mature, responsible and flexible outlook to join our busy and challenging department. You must have a caring and courteous manner with a thorough understanding of good customer service. The role is varied and busy and you will need to have a flexible approach to a demanding workload with changing priorities. Experience in our services is an advantage, however, versatility, initiative and attention to detail are essential.
You will be expected to undertake a wide range of roles and responsibilities which include:
• Working on validation reports for W&N performance, this includes using excel and various trust IT systems daily.
• Clinic management.
• Be responsible for managing an administration team always following the relevant policies and procedures.
• You will be accountable for all administrative services, ensuring local and national targets are met and highlighting and managing capacity issues as they arise.
• Supporting and implementing all aspects of transformation within the outpatient setting.
The working hours are 30 hours over 5 days Monday to Friday. Week 1- 8am to 2pm Week 2 – 11am -5pm.
If you feel you have the ability and skills necessary as stipulated in the person specification, please contact Tracey Lane on 023 8120 6019 or Samantha Ings on 023 8120 8088 for an informal chat or to arrange a visit.
This advert closes on Tuesday 25 Feb 2025