Business Support Officer
Full Time 35 hours per week
Salary scale at £28,064.77 to £35,034.02 per annum (pay award pending)
Plus generous holidays and benefits package
Join Us at Adult Learning Wales – Where Learning Transforms Lives
At Adult Learning Wales, we believe that education is a powerful tool for personal and community transformation. As Wales’ leading provider of adult community learning, we are committed to delivering high-quality, accessible learning opportunities that empower individuals to realise their potential and contribute positively to society. Our mission is to promote lifelong learning and widen access to learning and skills, fostering an inclusive and supportive environment where everyone can thrive.
We are proud of our values and ethos, which are rooted in equality, diversity, and respect. We value our staff as our greatest asset and are dedicated to creating a positive, collaborative, and dynamic workplace where every team member feels valued, supported, and motivated to achieve their best.
The Role: Business Support Officer
We are seeking a dedicated professional to join our team as Business Support Officer. In this key role, you will be responsible for providing high-level administrative support to the Head of Curriculum and Performance. You will work closely and collaboratively with the Head of Curriculum and Performance to manage administrative tasks, support project coordination and ensure that high standards of curriculum delivery and performance management are maintained across the Organisation.
Key responsibilities:
* Support the Head of Curriculum and Performance in the development and monitoring of curriculum and quality improvement plans.
* Meeting administration, preparation and production of minutes of these meetings
* Assist in the coordination and management of the annual self-assessment process
* Working collaboratively with key stakeholders in gathering data and information for preparing organisational reports
Essential Requirements:
* Previous experience in a business support or administrative role
* Possess strong administrative skills and the ability to provide support for meetings which include arranging dates, room bookings and preparation of agendas, note taking and any other related tasks
* Experience of working with internal and external customers either face to face or by phone
* Strong team player with the ability to work collaboratively across various levels of the organisation.
* Excellent written and verbal communications skills
Desirable:
* Experience in the education or charity sector.
* Fluency in Welsh or a commitment to learn.
* Understanding of the strategic challenges faced by adult learning organisations
Why Work with Us?
At Adult Learning Wales, we offer a supportive and inclusive work environment where your contributions are valued, and your professional growth is encouraged. We provide flexible working arrangements, opportunities for continuous professional development, and the chance to be part of a team that is making a real impact in communities across Wales.
Join us and help shape the future of adult education in Wales.
How to apply
Apply by 12:00pm Monday 25th November using the application form available on the Adult Learning Wales website - please note CVs on their own are not accepted. More details about the role along with the job and person specification can be found in the application pack.
Recruitment and Selection Process
Interviews will take place online via Microsoft Teams on Thursday 12th December. If you are unable to attend this date, please ensure you identify this on your application and confirm your availability.
Adult Learning Wales acknowledges the importance of developing and growing its bilingual and diverse workforce. Applications for any post can be submitted in either Welsh or English. Applications submitted in either language will be treated equally.
Diverse perspectives and experiences are critical to our success, and we welcome applications from people from any background who have the experience and skills needed to perform this role.
Job Types: Full-time, Permanent
Pay: £28,064.77-£35,034.02 per year
Benefits:
* Additional leave
* Cycle to work scheme
* Sick pay
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Wrexham, Wrexham
Reference ID: Business Support Officer 11.24
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