Relationship Manager
Location: Hinckley
Package: 40k Uncapped commission - Company Car
Day-to-Day Responsibilities:
* Key Account Management of clients with Total Contract Value more than 15K
* Focused and targeted on volume of sales referrals for all CIL products.
* To overachieve against all relevant sales KPIs.
* Management of client expectation in respect of renewal dates and purpose of appointments.
* Increase portfolio value from client decide & all client schemes.
Job Goals and Metrics:
* 100% diary capacity (15 appointments per week)
* Minimum of 3 appointments booked per day
* No more than 2 cancelled appointments per week
* To generate cross company referrals
* No complaints from clients regarding the handling of their renewal or appointment
* All client appointments are made in line with departmental standards
* Minimum daily talk time of two hours
* Grow the Taxwise Protect client portfolio that is allocated to you
What You Bring to the Team:
* A 'can-do' positive attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team
* Ability to work in a fast-paced environment
* Strong organization and time management skills
* A dynamic, flexible approach as well as the ability to work under pressure
* Adaptable to change
* Great communication skills - written and verbal
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