Job Advert: Patient Services Advisor Location: Burton on trent Start Date: 2nd September Pay Rate: £12.05 per hour Hours: 40 hours per week, Monday to Friday Holidays: 25 days holiday bank holidays (when pernmanent) Perks: Subsidised canteen, excellent break out areas, gym, free tea and coffee making facilities Job Overview: Our client is seeking 5 dedicated and compassionate Patient Services Advisors to join their team, starting on the 2nd of September. This is an exciting opportunity to play a crucial role in providing excellent support and service to patients, while enjoying a competitive hourly rate and generous holiday package. Key Responsibilities: Handle incoming patient inquiries and provide accurate, helpful information. Schedule appointments and manage patient records efficiently. Liaise with healthcare professionals to coordinate patient care. Address patient concerns with empathy and professionalism. Maintain confidentiality and adhere to data protection standards. Training: Initial Training: Monday 2nd September, 8:00 am 4:30 pm (4 weeks) Comprehensive training provided to ensure you are well-equipped to excel in your role. Shifts: Post-Training: Rotating shifts between 8:00 am 6:00 pm, Monday to Friday. Flexibility in shift times is essential to meet the needs of the patients. Requirements: Strong communication and customer service skills. Ability to handle sensitive information with discretion. Previous experience in a similar role or healthcare setting is an advantage. Must be available to start on the 2nd of September and commit to the full training period. Benefits: Competitive pay rate of £12.05 per hour. 25 days holiday plus bank holidays when permanent A supportive and dynamic working environment. Opportunity for long-term career development. How to Apply: If you are a compassionate and organised individual with a passion for helping others, we encourage you to apply. Submit your CV for consideration. Other recoginsed names for this role would be: Customer Service Advisor, Customer Administrator, Administrator, Office Administrator, Telephone call centre agent, Call Centre assistant.