Job summary Applications are invited from enthusiastic and motivated people to join the Radiology administration team to provide clerical and administrative support in Radiology. About the Department We are looking to recruit a Team leader to join our administrative teams within Radiology. Working within our busy environment you will be responsible for assisting in the provision of an effective, efficient and professional Radiology service along with the scheduling of the daily workload for the Radiology Department This role is a deferment candidates will start no earlier than April 2025 Main duties of the job About the Role To provide a patient focused reception services.To assist the Business Support Manager in the supervision and delivery of reception services. This aids national and local targets supports the imaging processes.To assist in supervising staff on a daily basis, ensuring staff training and development needs are met and staff adhere to the Trusts required behaviours and policies. What we're looking for Applicants should have at least 2 GCSEs (or equivalent) Grade C or above including Maths and English or an NVQ2 in the relevant subjects (or equivalent) e.g. customer care or administration. Knowledge and experience of NHS targets is essential as is the ability to work to tight deadlines. The successful candidate will be able to work as an individual and as part of a team having the ability to be flexible, being able to prioritise and organise work in order to meet tight deadlines whilst being able to adapt to the changing needs of the service. It is essential to be able to demonstrate excellent oral and written communication skills, together with accuracy and attention to detail whilst maintaining confidentiality at all times. Good data entry/keyboard skills are desirable together with a basic understanding of medical terminology. ECDL or CLAIT (or equivalent qualification) is also desirable. We will give you; The chance to make a difference to people in our local communities Career development opportunities About us Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people. Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best. We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live. Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'. This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated Date posted 15 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 357-PR-1810-24 Job locations Lincoln/Louth/ Skegenss Sibsey Road Boston PE21 9QS Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Person specification Specific Requirements Essential criteria Supervisory Qualification or relevant experience Minimum of 5 GCSE or equivalent Minimum of 3 years secretarial or clerical experience Previous experience of managing staff Ability to pay close attention to details Knowledge, Skills & Aptitudes Essential criteria Excellent customer care skills Good Time management skills and the ability to prioritise workload to adhere to strict deadlines Good communication skills, both written and verbal Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands Ability to motivate others and facilitate new ways of working Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team Ability to deal effectively with difficult situations Ability to work unsupervised and take responsibility for own actions Desirable criteria Data analysis and presentation skills Previous Experience Essential criteria Minimum of 3 years secretarial or clerical experience Experience of working with general public in a customer facing capacity Desirable criteria Knowledge or experience of NHS working Qualifications Essential criteria Supervisory Qualification or relevant experience Good standard of education with at least 5 GCSEs (grade C or above) or equivalent, including English and Maths or NVQ2 (or equivalent) in relative subject Computer literate with working knowledge of Microsoft Excel and Word Desirable criteria 1st line Management Qualification Basic Knowledge of Medical Terminology Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Person specification Specific Requirements Essential criteria Supervisory Qualification or relevant experience Minimum of 5 GCSE or equivalent Minimum of 3 years secretarial or clerical experience Previous experience of managing staff Ability to pay close attention to details Knowledge, Skills & Aptitudes Essential criteria Excellent customer care skills Good Time management skills and the ability to prioritise workload to adhere to strict deadlines Good communication skills, both written and verbal Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands Ability to motivate others and facilitate new ways of working Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team Ability to deal effectively with difficult situations Ability to work unsupervised and take responsibility for own actions Desirable criteria Data analysis and presentation skills Previous Experience Essential criteria Minimum of 3 years secretarial or clerical experience Experience of working with general public in a customer facing capacity Desirable criteria Knowledge or experience of NHS working Qualifications Essential criteria Supervisory Qualification or relevant experience Good standard of education with at least 5 GCSEs (grade C or above) or equivalent, including English and Maths or NVQ2 (or equivalent) in relative subject Computer literate with working knowledge of Microsoft Excel and Word Desirable criteria 1st line Management Qualification Basic Knowledge of Medical Terminology Person Specification Qualifications Essential Minimum of 5 GCSE or equivalent (grade 4 or higher) Relevant IT skills Supervisory Qualification or experience Desirable 1st line Management Qualification Previous Experience Essential Managing Staff Microsoft Office and Access Database Minimum of 3 years clerical experience Knowledge of RIS/PACS (or the willingness to undertake minimum 9months training) Desirable Knowledge of medical terminology Previous NHS experience Knowledge of PAS Evidence of Particular knowledge, skills and aptitudes Essential Excellent IT skills Ability to prioritise and work flexibly under pressure Excellent communication and interpersonal skills Influencing skills Attention to detail Ability to motivate other's and facilitate new ways of working Team Leader Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Data analysis and presentation skills Specific Requirements Essential Ability to work under pressure and as part of a team. Punctual and of smart appearance Desirable Flexible approach to working hours Person Specification Qualifications Essential Minimum of 5 GCSE or equivalent (grade 4 or higher) Relevant IT skills Supervisory Qualification or experience Desirable 1st line Management Qualification Previous Experience Essential Managing Staff Microsoft Office and Access Database Minimum of 3 years clerical experience Knowledge of RIS/PACS (or the willingness to undertake minimum 9months training) Desirable Knowledge of medical terminology Previous NHS experience Knowledge of PAS Evidence of Particular knowledge, skills and aptitudes Essential Excellent IT skills Ability to prioritise and work flexibly under pressure Excellent communication and interpersonal skills Influencing skills Attention to detail Ability to motivate other's and facilitate new ways of working Team Leader Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Data analysis and presentation skills Specific Requirements Essential Ability to work under pressure and as part of a team. Punctual and of smart appearance Desirable Flexible approach to working hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Lincoln/Louth/ Skegenss Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)