Are you ready to take the next step in your career and lead the commercial operations at one of the UK’s most iconic attractions? The Blackpool Tower is looking for a dynamic and results-driven Commercial Manager to oversee our commercial department, drive revenue and deliver exceptional guest experiences About the Role As Commercial Manager, you will play a key role in shaping the strategic direction of our commercial operations, ensuring financial performance and maintaining the highest standards of guest service. You’ll lead a dedicated team, maximising sales across our retail, food and beverage and secondary spend areas. Key Responsibilities Drive revenue growth and maximise visitor spending across all commercial areas. Lead and develop the commercial team to ensure excellent guest service and operational efficiency. Manage stock control, pricing strategies and promotions to optimise profitability. Work closely with marketing and senior leadership to enhance the attraction’s commercial strategy. Ensure strict compliance with all Health & Safety policies. Monitor financial performance, delivering reports and insights to inform strategic decisions. Maintain high presentation standards across all commercial spaces. Proven experience in a commercial or retail management role, ideally in a visitor attraction, hospitality, or leisure environment. Strong leadership skills with the ability to motivate and develop a team. A commercial mindset with experience in budget management and revenue growth strategies. Exceptional communication skills and a customer-focused approach. Experience working with stock control, financial reporting and operational efficiencies. Alongside a truly outstanding working environment, you’ll also receive: 25% discount in our retail shops and restaurants 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Enjoy the ride pass giving you and 5 others a Merlin annual pass. Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitmentmerlinentertainments.biz and one of the team will get back to you as soon as possible. Competitive