Outreach Support Worker
Charles Street, Essex, 3 Charles Street, Grays, Essex, RM17 6DX
GBP 13.12 per hour
25 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Project Worker at Charles Streer, Essex.
We are seeking an experienced and proactive Project Worker to join our Thurrock Rough Sleepers Outreach team. We provide an end to end service working with people from the point of identification as homeless and support them whilst on the streets to securing accommodation within the local borough or reconnecting them to a place where the individual has lived previously.
We work closely with the local councils Rough Sleeper Co:Ordinator and the local councils housing team. In this role you will work with our outreach staff and other external agencies in supporting these identified vulnerable customers. Part of this role includes out of hours outreach work, when the team go out to identify and confirm any potential homeless people that are referred to us via Streetlink this includes early mornings 5am to 8am and late evenings 10pm to 1am.
We're a national organisation, but we're not:for:profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job : delivering support directly or working in our offices to support our frontline teams : your work makes a difference every day.
And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Project Worker will include:
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Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
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Assessing customers' needs by writing and updating support plans
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Being a first point of call to receive and direct all customer queries
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Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
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Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education
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Handling occasional emergency situations
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Keeping accurate and high:quality written records
Skills and experiences:
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Experience of working with adults who have experienced homelessness
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Enthusiastic and flexible with a strong "can:do" attitude
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Ability to work as part of a team and on own initiative
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Strong organisational skills as well as functional literacy and numeracy
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Ability to react quickly to changing priorities whilst working to deadlines and targets
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NVQ3 in Health and Social Care, or willingness to work towards is essential
Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:
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At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) Pro rata
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A pension scheme with employer contributions
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A variety of online discounts and rewards from major retailers
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Health and well:being plans
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Life assurance
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Family friendly arrangements, including opportunities for flexible working
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Tax efficient savings through our Cycle to Work scheme
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A wide range of learning and development opportunities
Job Reference:
Closing Date: 24 November 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Building Equality and Diversity
Sanctuary