Service Delivery CoordinatorFull Time12 Month Temporary ContractMelksham Office Basedc.£14.50 per hourAre you immediately available and possess excellent customer service / administration experience?Do you possess very good IT skills?Interested in joining a dynamic business on a 12 month temporary contract basis?If you have answered "Yes" to all of the above, then I would very much like to hear from you!Our client is looking for experienced Administrator to join their friendly team on a temporary contract basis. You will play a key role in supporting customers and ensuring accurate and timely processing of various aspects of customer service and order management. This position requires exceptional communication skills and a commitment to maintaining strong customer relationships. Key responsibilities will include:
* Processing of customer information in SAP including Purchase Orders, Delivery Schedules, Sales Orders, Quotes and confirming orders.
* Develop positive relationships with key customers and other internal departments to maintain and ensure a high level of service delivery
* Accurate use of the CRM system to monitor and manage customer contact records
* Liaise efficiently and effectively with other departments through email, telephone and face to face to resolve issues relating to service delivery.