Job summary
The Clinical Stock Controller role is an exciting and new opportunity within the Children's Community Nursing Team. The Clinical Stock Controller will work alongside our experienced clinical team and support them with managing stock control for children and young people that are known to our Children's Community Nursing teams.
The post holder will be responsible for ordering stock from the NHS procurement system and liaising with families to ensure clinical supplies are available when they are required.
The post holder will take responsibility for rotating stock within the clinical environment and ensuring there is adequate stock available to the nursing teams.
In addition, the post holder will ensure that patient and staff equipment is maintained and serviced according to servicing agreements.
If you have relevant experience of using ordering systems and stock management and are passionate about supporting children and young people in the community, this is the perfect opportunity for you.
We are looking for a dynamic, enthusiastic person that is able to use initiative and work without supervision.
Main duties of the job
1. You will work alongside our experienced clinical team and support them with managing stock control for children and young people that are known to our Children's Community Nursing teams.
2. You will be ordering stock from the NHS procurement system and liaising with families to ensure clinical supplies are available when they are required.
3. You will take responsibility for rotating stock within the clinical environment and ensuring there is adequate stock available to the nursing teams.
4. You will ensure that patient and staff equipment is maintained and serviced according to servicing agreements.
About us
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
IMPORTANT
* Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
* Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
Job description
Job responsibilities
1. Monitor stock levels within your area of responsibility and liaise with clinical staff to ensure stock levels are maintained ensuring a seamless support role for clinical team. You will hold responsibility for the ordering of clinical and non clinical supplies, including medical devices.
2. Ordering of stock and non stock items through the Trust designated ordering system ELFS. Follow up to ensure the prompt authorisation of all orders within 24 hours, escalating any concerns or delay to senior staff. Monitoring of invoice management through PIM.
3. Monitor and adjust delivery times in line with patient need in the most cost effective way.
4. Receipt orders confirming correct stock has been received, arrange prompt returns should incorrect items have been delivered. To store orders received in a timely manner.
5. Ensure stock rotation and alert staff to short dated items. Organise store room, maintaining health and safety and ensuring stock is easily identifiable and accessible.
6. To ensure that storage areas are kept clean and tidy and that damp dusting and discarding of rubbish are carried out.
7. Escalate any issues with stock supply to the relevant clinician and support with obtaining alternatives.
8. To ensure security of storage boxes and containers and their return to NHS Supplies and companies direct.
9. To ensure that all expired or damaged stock is disposed of in line with Trust policies and procedures.
10. Escalate issues with stock levels and supply issues in a timely manner and work with UHB Procurement/manufacturers to resolve issues. To incident report any concerns.
11. To be part of the team responsible for undertaking and organising an annual audit of stock.
12. To access individual and relevant NHS email accounts in a proactive and timely manner to avoid any delay with the ordering process.
13. To comply with governance and actions on Safety Alerts and Field Safety Notice on material stocks and supplies.
14. To work with the designated clinical practitioner and Medical Device Quality and Safety team to ensure the equipment database through DATIX is updated. Arranging of servicing and repair of equipment including that held by the families and the clinical team.
15. To work with the Trust Estates team in relation to servicing, commissioning and repair of all equipment for patients and staff.
16. To maintain regular contact with families who require supplies to be delivered directly to their home address ensuring that all stock ordered has been agreed by their lead nurse.
17. To reassure and remain calm during difficult conversations with families in relation to stock management.
18. To build relationships with families to support a smooth process for ordering and delivery of supplies.
19. To ensure clinical records are updated including all telephone or face to face contact with families via the Rio system.
20. To ensure interpreting services are utilised where required to gain assurance families can understand the information they are provided with. To be mindful of the diverse population we service and how this may affect telephone communication.
21. To arrange the delivery of urgent supplies/equipment to families once agreed by the clinical team.
22. To post and arrange family collection of clinical supplies/equipment.
23. To hold the relevant IT skills to develop and maintain appropriate databases/spreadsheets in relation to supplies for individual families to track orders.
24. Maintain a professional standard and support a working culture that ensures health and wellbeing, promotes a Great Place to Work and learning for staff.
25. To work with the existing administration team, supporting with administrative duties at times of reduced staffing including answering the telephone and message taking.
26. To support any cost improvement initiatives and quality impact assessments that are required to ensure patient experience and safety are not affected. Proposing changes to working practices.
27. To work within a busy pressurised environment. The role involves an element of manual handling. Trust Manual Handling policies must be adhered to.
28. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
29. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
We welcome you to contact us prior to interview to discuss this post further and to arrange a suitable time to come along for an informal visit and meet the team.
Please contact Rebecca Carless, Team Leader 0121 245 5775 or rebecca.carless@nhs.net
For more information, please refer to the attached job description and person specification.
Person Specification
Qualifications/Training
Essential
* Educated to GCSE Level in Maths and English
* IT literate to include Microsoft programmes
Experience/ Knowledge
Essential
* Relevant experienced of ordering systems or stock management.
* Ability to communicate with all disciplines, staff, patients and public.
* Relevant Administrative experience - including, Rio, ESR, Power point, spread sheets and databases
* Working within a team
* Data inputting
Desirable
* Relevant experience of dealing with sensitive and/or complex situations
Skills/Abilities
Essential
* Experience of team working.
* Experience of working in a busy environment.
* Good interpersonal skills.
* Ability to work without supervision and using own initiative.
* Effective organisational and time management skills.
* Ability to record concise and accurate information adhering to Trust record keeping policy.
* IT Literate
* Ability to cope with a high workload and tight deadlines and to prioritise workload accordingly
* Good telephone manner
Personal qualities
Essential
* Ability to communicate effectively clinical and non clinical staff.
* Ability to communicate effectively with patients and families.
* Commitment to enhancing high quality, safe patient care.
* Ability to cope effectively under pressure and mange complex and challenging situations
* Friendly and confident manner
Other job requirements
Essential
* Flexible
* Good physical health due to manual handling requirements of role
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