Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Portsmouth. We are recruiting for an experienced and forward-thinking Registered DCA Manager. This is a full-time and permanent position working for a well-established healthcare company focused on mental health, learning disabilities, and autism. This is a very interesting and varied field-based role with scope for progression.
We are recruiting for a DCA Registered Manager to manage multiple sites.
Reporting directly to the Locality Manager, this role will provide direct and hands-on operational and commercial leadership for a team of Service Managers to ensure:
1. The delivery of high-quality support to Service Users
2. Clear leadership across a geographical area
3. The recognition of and development of Service Users to their full potential while ensuring that the services are fully compliant with the Company's statutory obligations and within agreed budgets
4. Organic growth in the services delivered within the existing geographical area
5. Provision of high-quality services while maximizing EBITDA
Main Responsibilities include:
Service/Operations Delivery
1. To ensure the full occupancy of services.
2. To be responsible for ensuring the completion of assessment of service user referrals within 2 days of the enquiry.
3. To review and monitor the eligibility criteria and charging policies against which services will be provided.
Financial Controls
1. To be responsible for the production and achievement of operational budgets for the services that make up the geographical area.
2. To take lead accountability for achieving gross margin budget targets.
3. To take lead accountability for the achievement of the EBITDA budget margin for the area.
Quality Management
1. To be responsible for embedding 'Care Pathways' across the area.
2. To ensure all services comply with and adhere to all internal company policies, procedures, and external legislation, including CQC, SP, Preferred Provider, and Local Authority contractual standards.
3. To ensure excellent customer service is provided to all Service Users.
People Management
1. To provide excellent leadership to Service Managers, encouraging teamwork, commitment, and team development.
2. To manage individual performance, promoting CPD and effectively addressing underperformance.
3. To ensure the relevant and appropriate supervision for all staff.
Continuous Improvement
1. To improve and enhance all management systems and operating processes to seek out operational savings.
2. To improve efficiencies without compromising quality or safety of Service Users or staff.
3. To establish continuous improvement processes within the service area and to ensure they are regularly conducted.
If interested, please apply or contact Tom Kurczab at Premier Recruitment Group.
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