Description South Lanarkshire Leisure and Culture SCIO Location: Lanark Memorial Hall, St Leonard Street, Lanark Hours: Post 1 - 17.5 hours as and when required. 3 shifts over 7 days. May include evening and weekend work. Post 2 - 14 hours as and when required. 2 shifts over 7 days. May include evening and weekend work. Duration: Permanent Salary Band: £12.82 - £14.43 per hour Job Profile: Click here to view South Lanarkshire Leisure and Culture SCIO are looking for motivated and enthusiastic individuals to join their team within Lanark Memorial Hall as a Venue Assistant. Principal duties include: box office, reception, administration and front of house. It is essential that you have previous experience of working in a customer orientated environment and have experience of cash handling. You must be able to demonstrate excellent communication, IT and customer care skills as well as the ability to work as part of a team. This post involves shift work including evenings and weekends. Note to applicants: Please state which post/s you are applying for. Additional Application Questions Please answer the questions below in a Word document which can then be attached to your application in the ‘Supported Documents' and URL section. Knowledge and Experience Please provide details of your knowledge and experience and provide examples of your ability to undertake this role. Customer Care and Communication South Lanarkshire Leisure and Culture strives to offer excellent customer care. Can you provide an example of a time when you have had to deal with a difficult situation with a customer and explain how you resolved it. Health and Safety How you would ensure you own work area is safe and what action you would take to minimize risk? South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council. As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including: Enrolment in award winning local government pension scheme Up to 33 days annual leave which will be calculated into hours on commencement of the role. Public holiday entitlement (up to 10 days) Occupational sick pay Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave Employee Discounts – including discounts at the cinema Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) Please Apply online - All correspondence will be via your email address Legislative Information - This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.