Who You Are You are an experienced administrator with a passion for supporting infant feeding mothers. Your background includes working with diverse customer groups and adhering to clear standard operating procedures. You excel at maintaining and updating inventories and are proficient with Microsoft Office, especially in creating and managing spreadsheets. Your strong communication, IT, and customer service skills support high-quality service delivery in a business support environment. You are approachable, open to feedback, and dedicated to learning and collaboration. You thrive in a flexible, hybrid working environment and can manage workload and prioritize tasks efficiently. What the Job Involves The Breast Pump Loan Scheme Administrator is pivotal in overseeing the breast pump loan scheme's operations, facilitated by guidance from Public Health. The role involves working with Family Hubs and clinical settings to ensure eligible parents/carers access the program for infant feeding support. You will coordinate the administration of the scheme, maintain an inventory of pumps, and provide support for equipment distribution. You'll ensure that settings adhere to the operating procedures, offer guidance, and support champions in using the pumps effectively. Additionally, the role includes developing publicity materials, managing customer inquiries, and assisting with broader infant feeding activities within the Infant Feeding Strategy. The position demands adherence to health and safety policies, safeguarding protocols, and information security standards, while contributing to service delivery and continuous improvement initiatives.