22.5 hours per week. The Complex Needs team is looking to recruit enthusiastic Community Support Workers to join our expanding team, working with clients who experience co-existing mental health and substance misuse issues. This exciting role will be part of developments with substance misuse services, supporting strategies to increase numbers of clients in treatment.
The Complex Needs team works across a variety of settings, including homeless hostels, clients' homes, and community settings. The role will involve managing a caseload of clients with complex needs, supported by registered staff, working across the Plymouth alliance co-located within Harbour Drug and Alcohol Services.
There will be opportunities for ongoing specialist in-house training, supervision, and Continued Professional Development.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Main Duties of the Job
The post holder will be responsible for a caseload of clients with complex needs with support from registered staff. They will work in a multi-disciplinary team, offering psycho-social interventions, such as anxiety management, exposure work, and supporting clients to access community services.
The role will require effective communication and liaison with partner agencies, attendance at MDT meetings, and line management.
The post holder will also be part of the homeless drop-in provision, offering support to those struggling with their mental health in homeless hostels via our drop-in clinics.
About Us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health and social care services for people across Plymouth, South Hams, and West Devon, as well as some specialist services for people living in parts of Devon and Cornwall. With teams in community hospitals, GP practices, sports centres, and health and wellbeing hubs.
As an organisation with a strong social conscience, we value being kind, respectful, inclusive, ambitious, responsible, and collaborative. We are committed to involving the people we care for, families, and carers in everything that we do, working towards co-production where we can.
Job Responsibilities
The post holder will assist registered staff within the Complex Needs team at Harbour Drug and Alcohol Services, working under supervision to provide support in the community for people experiencing mental health and co-existing substance misuse issues. The post holder will manage a caseload under the supervision of a registered member of staff, promoting recovery from addiction and improving health and wellbeing outcomes for individuals.
This role will require the post holder to work across the complex lives system, developing flexible and realistic support packages and person-centred plans within agreed guidelines and service models.
This post is crucial in working alongside registered staff to develop and implement person-centred care plans to optimise the level of functioning of service users despite any barriers their complex problems may present.
Person Specification
Qualifications
* 5 GCSEs or equivalent (A-C Grades/9-4)
* NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge, and ability to work to this level.
* Commitment to further education
Experience
* Experience of team working
* 2 years of experience working with people with mental health problems
* 1 year minimum experience working with people who use substances
* Breakaway and/or conflict resolution training
Specific Skills
* Ability to travel across Plymouth
* Practical life skills
* Able to follow instruction from qualified practitioners
* Confident in communicating with a variety of people
* Self-management skills, e.g., prioritization, organization of own workload
* Common sense and self-awareness
* Ability to manage own stress
* Good telephone manner
* Positive attitude towards mental health
* Enthusiastic and motivated
* Aware of own boundaries and limitations
* Able to work in a team that operates Monday to Friday
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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