Mission:
The role of the Life Sciences Program Manager is to enable Digital Energy sales growth, to facilitate collaboration / align different people working for the Global Account to ensure consistency of tendering, execution, communication for Digital Energy package (BMS & EPMS), to drive transformation to deliver efficiency across the program and ensure Customer expectations are met.
The Program Manager will also be required to lead / support projects aimed at driving knowledge & awareness of Key Life Science specific topics across country Life Science networks, such as GAMP awareness and process adherence etc….
Key responsibilities:
* Responsible for Customer Satisfaction
* Ensure effective program level execution and manage escalations
* Build Strategic Plan by country to enable growth
* Set foundation for improved execution efficiency via standards and practices
* Community of practice & Country onboarding
* Lead / Support Life Science specific projects to promote country awareness
Skills and attributes:
* Solid experience in Customer project execution role – Must be familiar with CPP
* Experience dealing with Strategic Account – Direct Customer exposure required
* Strong leadership skills – able to influence and convince at VPs level
* Advantage to have experience in Life Sciences sales or customer project management
* Advance level of English language skills.
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