Your adventure begins as a Supervisor at our McArthurGlen Designer Outlet Cheshire Oaks store.
Your DNA for JACK WOLFSKIN:
* Passionate about service excellence and customer experience
* Excellent written and verbal communication skills
* Hands-on mentality
* Communication - You can listen and convey information clearly when you speak or write. You can independently identify possible issues and proactively initiate communication with customers or colleagues.
* Teamwork - You work well with others and are open to collaboration.
* Self-management - You arrive on time every day, are efficient in your work, and deliver your best.
* Positive attitude - Remain calm and cheerful when challenges arise.
* Willingness to learn - You seek to learn new things to improve your skills. Resilience - You manage difficult situations calmly and maintain a positive outlook.
* Thinking skills - Problem-solving and decision making; you attempt to solve problems or can foresee potential issues.
* Engagement - You independently drive assigned tasks forward.
We strive to create a fun and supportive team environment, where every member plays their part in delivering a great customer service experience. It would be an added bonus if you could speak another language to help bridge any communication gaps with our customers.
Preferred languages: Polish, Spanish, Chinese (Mandarin), German, Dutch, Brazilian.
Please note that due to the volume of applications, we may not be able to respond personally to all applicants.
Job Type: Full-time
Expected hours: 40 per week
Additional pay:
* Bonus scheme
Benefits:
* Casual dress
* Company pension
* Employee discount
* Flexitime
* Free parking
* On-site parking
* Sick pay
* Store discount
Schedule:
* 8-hour shift
* Monday to Friday
* Overtime
* Weekend availability
Experience:
* Customer service: 2 years (preferred)
Work Location: In person
Expected start date: 20/01/2025
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