Commercial & Contracts Officer - Facilities
NHS AfC: Band 5
Main area: Facilities
Grade: NHS AfC: Band 5
Contract: Permanent
Hours:
* Full time
* Flexible working
* Home or remote working
37.5 hours per week
Job ref: 361-6846788
Site: Lister Hospital
Town: Stevenage
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 02/01/2025 23:59
Interview date: 14/01/2025
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities.
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service.
Job overview
We are recruiting for a Commercial & Contracts Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will provide proactive support to the day-to-day contract management of a broad portfolio of Estates & Facilities contracts, and ultimately deliver the division strategy. You will play a key role in maintaining effective relationships with contractors providing services to the Trust.
Supporting in the co-ordination of contract planning, negotiations, management, and reviews as well as ensuring efficient processes of monitoring are in place. The role is a great development opportunity for someone who wishes to be involved within commercial and contracts management.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
1. Assist the Senior Contracts & Performance Manager in effectively managing designated contracts within the division.
2. Support and advise Senior Contracts & Performance Manager and Commercial Manager with contracts negotiations, discussions and implementation involving where appropriate other managers within the division.
3. Assist in the co-ordination of the Trust’s cost improvement programme, preparing appropriate reports as required and ensuring all meetings and actions are logged.
4. Support the Head of Commercial and Senior Contracts & Performance Manager with any commercial issues or projects that may arise, and support/cover the Commercial and Property Officer in any related duties in instances of absence or leave.
5. Provide administrative support to the drafting of documents to support the Senior Contracts & Performance Manager or other relevant members of the department.
6. Support the implementation of project and service initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Senior Contracts & Performance Manager.
7. Oversee and participate in monitoring the performance of internal and external contracts. Ensure contractors/departments are complying with the service specifications in line with quality, quantity and cost and initiate measures to ensure compliance.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
Person specification
Qualifications / Training
* Good standard of general education to bachelor’s degree or equivalent experience
* HNC/HND or equivalent qualification and/or experience in relevant field
* Evidence or recent continual personal development or other learning
* Contract Capability Management Programme Foundation Level, or similar contracts management / commercial qualification
Previous Experience
* Relevant experience of working within an estates/facilities role or equivalent role
* Evidence of decision-making, working on own initiative and to agreed deadlines.
* Evidence of managing own workload.
* Supervision of staff
* Production of visual reports
* Developing and maintaining systems
* Knowledge of how facilities & estates services contracts are managed
* Experience of working within the NHS or another public sector organization.
Skills
* Full understanding of confidentiality
* Excellent communication, interpersonal & diplomacy skills
* Excellent organisational and prioritisation skills.
* Ability to work on own initiative, under pressure and to timescales
* Ability to problem solve.
* Ability to work collaboratively with others.
* Demonstrable experience of written report writing
* Ability to achieve targets and objectives that are set and ensure compliance with National standards
* IT skills – advanced level.
* Knowledge of current developments within the NHS
* Ability to chair meetings
Knowledge
* Intermediate knowledge of Microsoft word processing, excel and database packages.
* Willingness to train in advanced word processing, excel and database software applications
* Basic knowledge of current legislation/frameworks affecting facilities services e.g.: PLACE Assessments, PAM (Premises Assurance Model)
* Knowledge of contracts management
* Knowledge of Information & Governance requirements within the NHS
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background.
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
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