Brief overview of the role We are currently looking for enthusiastic individuals to join us at our Hoveringham Office in the position of Commercial Services Apprentice. This is a fantastic opportunity, with yearly salary increases, at one of the UK’s leading building material manufacturers. The processes included but are not exclusive to are Customer Services, Sales Order Processing, Raw Materials Purchasing and Credit Control. Closing date 4 th April 2025 Apprenticeship summary Working week 40 hours per week, Monday to Friday Annual Salary £20,800pa Expected duration 48 months Start date 1 st September 2025 Locations Hoveringham Vacancy description The Role includes but is not limited to: Customer Services: Assisting with customer queries, providing information and resolving issues. Issues are then logged to retrieve statistical data. Sales Support: Helping the sales coordinating team with quotes, order processing and assisting with after sales care and recording. Supplier relations: Communicating with suppliers regarding their orders. Recording sales data to help with account management. Financial/Credit Control: Supporting the Credit Control/Sales team with invoice queries. Assisting to provide any information to resolve disputes. Project Assistance: Supporting in the planning and execution of commercial projects or initiatives. Administrative Tasks: Monitoring daily sales against targets, handling correspondence and team calls. Generally supporting the team where and when required. Requirements and prospects Essential skills and experience: Working knowledge of Microsoft Outlook, Word and Excel Effective verbal and written communication skills Attention to detail with the ability to produce highly accurate work. The ability to work on own initiative. Excellent organisational and time management skills Strong teamwork skills Desirable skills and experience: Experience with Tableau Personal qualities Team player Self-motivated Trustworthy Honest Punctual and conscientious Good attention to detail Desired qualifications Essential GCSE or equivalent– Mathematics, English Desirable ‘A’ level – English Prospects On completion of the Commercial Apprenticeship the individual will be well rounded in all commercial aspects allowing them to apply themselves to any opportunity. We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognisable brands including Thermalite block, Bison Precast and the iconic London Brick. Our complete product range comprises of clay bricks, aircrete blocks, aggregate blocks, precast concrete, flooring products, permeable paving and chimney, roofing, and flue systems. Forterra’s purpose is to build lasting legacies, manufacturing a range of products from the ground up to support customers with their construction projects. We are proud to be at the forefront of the industries’ safety standards and are committed to achieving zero harm in our workplaces. Other details Pay Type Salary Min Hiring Rate £20,800.00 Max Hiring Rate £20,800.00