Working in a team to carry out core tasks within the dispensary and distribution services to ensure a safe and effective supply of medicines to wards and patients on a daily basis.
Participate in day to day routine pharmacy activities under supervision of the Dispensary and Distribution Managers in line with current policies and procedures.
Main duties of the job
In dispensary you will be involved in dispensing in-patient supplies and discharge medication to the Yeovil District Hospital Wards, all commercial contracts and to St Margarets Hospice in Taunton. You will be asked to manage the out of stock medicines in a timely manner and prioritise workload appropriately to meet deadlines. You will be expected to complete the Dispensing Accuracy Assessment after suitable training. Attention to detail and accuracy are essential skills. Teamwork is very important and you will work alongside experienced technicians and become familiar with how to manage the smooth workflow of the dispensary. To ensure stock is suitable for use, you will undertake routine stock checking and expiry date checking of the dispensary. Good communication skills are desirable as you will need to be able to answer the dispensary telephone and deal with ensuing queries.
In distribution you will be receiving deliveries of pharmaceutical goods and ensuring storage requirements of pharmaceutical goods are met when putting goods away. You will carry out expiry date and stock level checks and ensure good stock rotation practices are met. You will be required to participate in the ward top-up service, ensuring that the wards have adequate stock. You will be required to assemble sterile fluid orders ready for delivery to wards. This is a manual job and resilience for heavy lifting, in accordance with the manual handling policy/training is needed.
Job responsibilities
The tasks mentioned above may be carried out in the pharmacy department or take place in the ward environment.
Communication and Key Working Relationships
To work closely with Pharmacy Technicians, Pre-registration pharmacy technicians, Pharmacists, Trainee Pharmacists, procurement staff, nursing staff, discharge facilitation team etc. to aid in the smooth workflow of the departmental processes.
To respect all grades of staff and always work in a professional manner.
To nurture great working relationships with dispensary colleagues.
Planning and Organisation
To organize certain areas within the dispensary to ensure a consistent supply of medicines to patients, e.g., organizing the 'to follow' medication, planning and organizing the clinic prescriptions for dispensing and collecting.
Responsibility for Patient / Client Care, Treatment & Therapy
To deal with queries from patients via the phone/face to face and help facilitate positive outcomes even when patients are distressed.
To supply medication for patients safely and effectively, according to departmental SOP's.
Person Specification
Qualifications
* Good General Education, including good grades in Maths, Science and English (Grades A*-C or 4 or above).
* NVQ2 or Btec 2 modules in dispensing services or equivalent.
Experience
* Experience of working with the public in a customer service type role.
* Experience of working with a variety of software.
* Experience of working in a team.
Additional Criteria
* Computer literate including ability to use Microsoft Word, email and internet.
* Ability to work as part of a team.
* Flexibility with regard to change in work schedules.
* Professional appearance.
* Honest and trustworthy and able to maintain strict confidentiality at all times.
* Self-motivated with enthusiasm to work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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