About The Lawyer \r The Lawyer is an award-winning, market-leading brand. It focuses on the business of law – which law players have a distinct and winning strategy, which are financially performing, which are using tech to transform their services, and which are building sustainable cultures and organisations. \r It has over 300 subscribing organisations, 60k individual users, including over 90% of the 50 largest UK and 50 largest US law firms operating internationally out of the London marketplace. \r \r How You'll Help Us Grow \r The Lawyer is looking to recruit a Research & Data Customer Insight Manager to help identify new market opportunities to drive revenue growth at The Lawyer, whilst using customer data to identify areas of excellence and make recommendations for improvement. \r The role would suit an experienced client facing researcher looking for a more senior role in a growing team. \r \r A Day In The Life Of \r \r Working with the Research & Data Director to identify new market opportunities to drive revenue growth at The Lawyer \r Supporting in the management and development of the existing portfolio of research and data projects \r Assisting with monitoring and analysing market/customer trends to identify opportunities for new revenue streams \r Collaborating with the sales team and marketing teams to identify and bring to market new research and data products and services \r Supporting in the design and delivery of product road maps and helping to establish a robust horizon scanning process to identify and anticipate customer need in select target market segments \r Supporting in prospecting for and in the design and delivery of our bespoke research service including our benchmarking offering \r Collecting and analysing customer data, to identify areas of excellence and to make recommendations for improvement. \r Attending virtual and in person events (including award ceremonies, private practice and in-house events and our Horizon Live series) to network and disseminate research findings to existing and prospective clients \r \r \r What We Need You To Have \r \r Experience in a client facing research or research related role (ideally in a research agency setting) \r Demonstratable experience of client management/production of client outputs \r Experience in using data analysis software \r Experience in using data visualisation software \r A strong understanding of the UK and international legal market \r Ability to communicate clearly, both orally and in written form \r Ability to develop insight from varied data sources \r Attention to detail and a keen eye for data checking \r \r Desirable \r \r Evidence of Market Research Qualifications \r Lean/Six Sigma/PRINCE2 Qualification \r \r \r What we can offer you \r \r 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served \r Medicash health plan \r Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works \r Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA \r Active Diversity and Inclusivity agenda (DICE – Diversity Inclusion, Culture, Engagement) \r Annual Wellness Day \r Share Incentive Plan \r Give as you Earn Scheme \r