Av helpdesk engineer

AV Helpdesk Engineer

Job ID: 34034

£32,000 - £36,000 per Annum

8:30am - 5:00pm Monday - Friday

Full Time, Permanent

Basingstoke

Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an experienced AV Support Engineer (This role will predominantly be office based with travel to customer sites in and around London once or twice a fortnight).

The successful candidate will support at both an operational and service / break fix level and will be required to provide a full office service to the client, including the day to day running of Audio-Visual services.

AV Support Engineer background needed for this role:

* Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others.
* Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom)
* Good knowledge of Audio-Visual & Video Conferencing
* Experienced with supporting customers via telephone and face to face.
* Experience of installing AV & IT hardware and software, including configuration, diagnosing and resolving problems

Responsibilities