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Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and cycle repair, even as a hobby. We provide training to help you develop these skills, ensuring you can deliver market-leading standards of service.
You’ll work on customers’ vehicles in our car park and on bikes in-store, helping us impress every customer. This role involves a variety of fitting services, including car parts fitting, technology fitting, cycle building, and servicing. We will support you in developing practical problem-solving skills, working efficiently and quickly. Prior retail experience is preferred, but if you have experience in customer-focused sales environments, we can help you build on that.
We invest heavily in training to support your career development. Whether you want to progress quickly or at your own pace, we have the resources to help you achieve your ambitions, whether within Retail or other areas of the Group.
We understand everyone has different priorities at different life stages, so we offer a wide range of rewards and benefits, including:
* 25% off most products in Halfords Retail stores and online
* Up to 50% discounts on garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover included for annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on groceries, holidays, insurance, dining out, and more
* Employee assistance programme offering confidential support 24/7
* Trade Price Bike Scheme – buy one bike per year at a significant discount
* Option to join our Sharesave scheme: save to buy shares at a 20% discount
* Wagestream – a financial app giving access to up to 30% of your pay and salary savings options
* Health Cash Plan – cashback for healthcare costs and access to well-being services
To succeed in this role, you will need:
* Experience in delivering excellent customer service, ideally in retail sales
* A proactive approach to understanding and meeting customer needs
* Availability to work on a rota, including weekends
Ideally, you will also have:
* Knowledge and skills in car parts fitting and cycle repair
* Experience working towards sales targets
We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK's leading retailer in motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to join us and be part of our success story in helping the nation stay safely on the move.
If you’re unsure whether you meet all the criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from diverse backgrounds, embracing the diversity within our Halfords Family.
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