We are recruiting for Sales Administrators to work for a company based in Kidderminster who has recently acquired 3 new businesses so now is the time to join!
The main objective of the role will be to co-ordinate all the sales office activities and customer service enquiries aimed at meeting both customer and business requirements.
The main duties will be:
* Providing internal and external support for internal & external customers
* Representing the business in a positive and professional manner.
* Responding effectively to all types of customer enquiries on the telephone, fax, email or face to face
* Use CRM office systems to respond effectively to customer enquiries and processing orders.
* Ensuring outstanding orders are progressed and customers are kept informed.
* Handling Customer Service issues to resolution for non-fitted and fitted complaints.
* Admin and sales support for internal and external customers to ensure the needs of customers and the business are met.
* Any reasonable tasks or activities to ensure Job Purpose is delivered.
The successful candidate will have the following skills:
* Excellent Customer Service skills
* Accurate data input skills
* Product knowledge will full training
* Strong Administration skills
* Problem Solving
* Pro-active, can do approach
* Good organisational skills
* Customer Service
* Flexibility, Multi-tasking
In return the company will provide full product training, full training on all their systems and a friendly working environment.
Please send your CV to Theresa.munslow@pertemps.co.uk