Job summary An opportunity has arisen within the Colorectal Department at Royal Derby Hospital for a Pathway Support Medical Secretary to join the Colorectal secretarial team. In this role the post holder will provide support to the Colorectal Medical Secretaries with administrative support to the Colorectal Consultants and wider clinical team. Applicants must be confident communicator with the ability to liaise with staff at all levels. You will need to have proven organisational skills, good knowledge of IT systems, and be able to confidentially deal with queries from patients and staff. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills. Previous administration is essential, ideally in the NHS however full training on IT systems and processes will be provided. Main duties of the job Editing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standard Be a point of contact for patients and medical staff ensuring queries are answered with skill, sensitivity and in a courteous and professional manner. Excellent organisational and communication skills Ability to work independently and as part of a team Knowledge of Word, Excel, T-Pro, Ormis, Cito and e-mail systems Diary management Telephone queries Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline Supporting Medical Secretaries with booking patients for surgery Support Medical Secretaries with general administration Closing date of advert: 27th March 2025 Interview date: 10th April 2025 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 17 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata/ pa Contract Permanent Working pattern Full-time, Flexible working Reference number 320-SURG-1199 Job locations Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Person Specification Knowledge, training & experience Essential A good standard of English to O level/GCSE (A-C grade) or equivalent Evidence of working independently and as part of a team. Evidence of working in an administrative /patient care environment Desirable Experience in an NHS Administration Role Understanding of 18 RTT process Skills & Ability Essential Evidence of using IT packages to include Microsoft Word and Excel Ability to work to deadlines Desirable Knowledge of NHS IT Systems such as Ormis, Lorenzo Values and Behaviours Essential Evidence of flexible approach to area of work or duties Person Specification Knowledge, training & experience Essential A good standard of English to O level/GCSE (A-C grade) or equivalent Evidence of working independently and as part of a team. Evidence of working in an administrative /patient care environment Desirable Experience in an NHS Administration Role Understanding of 18 RTT process Skills & Ability Essential Evidence of using IT packages to include Microsoft Word and Excel Ability to work to deadlines Desirable Knowledge of NHS IT Systems such as Ormis, Lorenzo Values and Behaviours Essential Evidence of flexible approach to area of work or duties Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)