Join Our Team as a SOC Manager
Are you a seasoned cyber security leader ready to shape and drive a cutting-edge Security Operations Centre? We’re seeking an experienced SOC Manager to lead our 24/7 security operations team and play a pivotal role in safeguarding clients from sophisticated threats.
About the Role
As a leading Managed Service Provider (MSP), we deliver innovative Infrastructure Management, AI, Modern Workplace, and Managed Security Services. Our modern Security Operations Centre (SOC) provides 24/7 threat detection, monitoring, and incident response, empowering organisations across various industries to protect their digital assets with confidence.
We’re looking for a strategic, hands-on SOC Manager to optimise SOC performance, elevate operational maturity, and help shape the future of our security services.
What You'll Do
1. Lead and manage day-to-day SOC operations, ensuring 24/7 threat monitoring and effective incident response.
2. Oversee security alert triage, investigation, and escalation workflows.
3. Drive continuous improvement across SOC processes, detection logic, and response capabilities.
4. Develop and maintain shift schedules, ensuring full coverage with minimal disruption.
5. Act as a senior escalation point for critical incidents and lead major incident response efforts.
6. Mentor and develop a high-performing team of Level 1 and 2 SOC Analysts.
7. Monitor SOC KPIs and SLAs, ensuring service excellence.
8. Collaborate with engineering teams to improve tools, security automation, and detection logic.
9. Stay on top of emerging threats, attack vectors, and evolving threat actor tactics.
10. Act as a trusted point of contact for clients regarding incidents, reports, and security posture.
11. Help shape and execute the SOC’s long-term strategic roadmap.
12. Support pre-sales activities and client engagements with demonstrations of SOC services.
What We’re Looking For
1. 5+ years’ experience in a SOC or cybersecurity operations role, including 2+ years in a leadership position.
2. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, and firewall technologies.
3. Experience in incident response, threat intelligence, and forensic analysis.
4. Proficiency in security frameworks like MITRE ATT&CK, NIST, ISO 27001, and CIS.
5. Background in an MSP or MSSP environment is highly desirable.
6. Experience managing multi-tenant SOC environments is a big plus.
7. Strong communicator with the ability to interface with technical teams and C-suite executives alike.
8. Proven leadership, team-building, and mentoring skills.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
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