To have an understanding of safeguarding and the protection of vulnerable adult/children To ensure effective communication with patients and their carers, including the provision of patient education, emotional support and opportunistic health promotion where appropriate. Multi-disciplinary liaison both inside the organisation and with outside agencies as appropriate. To act as an advocate for the patients and relatives. To be responsible and accountable for legible and multiple/simultaneous clinical records through multiple computer systems. Provide and administer required treatment and involve other medical staff as necessary. Maintain confidentiality at all times. Actively participate in investigation of incidents, complaints or accidents as required.