The Company
Our client is a prestigious global developer with an exceptional track record of delivering luxury and award-winning flagship destinations. At present they hold a £50bn project portfolio with a further £3bn secured for the next 10 years. They have delivered an array of high-profile projects within the retail, commercial and residential sectors across the UK.
The Project
As a highly experienced Retail Project Manager, you will be based in a live shopping centre overseeing a range of retail refurbishments, maintenance, and fit-out projects valued up to £5 million. Your responsibilities will include leading and coordinating project teams and subcontractors, liaising with tenants, creating detailed plans, monitoring budgets and following schedules to ensure efficient store openings, closures, and renovations. You will manage tenant interactions, ensuring compliance with lease agreements and timely completion of fit-outs, so that stores are ready to trade as scheduled.
Requirements
Essential that you hold the experience below:
* Successfully delivered retail refurbishment / fit out / maintenance projects
* History of managing projects valued up to £5m+
* Extensive background in the industry with at least 5 years minimum of experience and a proven track record of success on retail projects, operating in a Project Management position or similar
Additional skills:
* IT skills
* Quality assurance
* Efficient time management abilities
* Effective communication with a keen eye for detail
* Knowledgeable of construction laws and regulations
* Proficient in utilizing tools and software used for management, scheduling and documentation
* Knowledgeable of maintenance practices and refurbishment processes specific to retail environments
* Thorough understanding of retail design and fit-out requirements, including fixtures, layouts, and equipment
The Role
* Job Title: Retail Project Manager
* Job Type: Long-term freelance
* Project: Various retail refurbishments, maintenance and fit out projects up to £5m
* Location: West London
* Duration: 12 months+
* Reporting to: Senior Retail Delivery Manager
Duties
* Facilitate and manage weekly meetings with tenants
* Develop comprehensive project schedules and timelines efficiently
* Track expenses and generate regular financial reports for stakeholders
* Deliver frequent project updates via meetings, reports, and presentations
* Verify that all deliverables adhere to the established standards and specifications
* Monitor the performance of the team and offer feedback and assistance as required
* Collaborate with stakeholders effectively, defining goals, objectives and deliverables
* Determine and allocate necessary resources, such as budget, personnel, and materials
* Use project management tools to track key performance indicators (KPIs) and overall progress
* Evaluate the success of completed projects, identifying areas for improvement and lessons learned
* Adopt cost-saving measures and engage in negotiations with vendors to maximize budget efficiency
* Guide and lead project teams while ensuring effective communication and effective delegation of tasks
* Manage the documentation for retail projects, including fit-out guides, guidelines, AFL, and site constraints
* Provide regular updates to stakeholders regarding project progress and any modifications to the project plan
* Oversee adjustments to the project scope, schedule, and resources, ensuring that all modifications are properly documented and authorised
* Manage the planning and execution of new store openings or renovations, ensuring minimal impact on ongoing operations
* Confirm that all projects align with applicable retail regulations, meet health and safety standards, and adhere to company policies
* Coordinate and oversee the change control process for all aspects related to leasing tenancies, ensuring that all changes are addressed promptly and efficiently
* Develop and maintain a detailed project plan for delivering retail components, ensuring effective processes, governance, and systems are in place throughout the project lifecycle
* Compile and present progress reports on retail delivery to the Senior Facilities and Retail Delivery Manager regularly
* Confirm that all outstanding issues from the tenancy openings are resolved to facilitate smooth trade operations
* Ensure that all refurbishments and fit-outs comply with relevant building codes, safety regulations, and company policies
* Coordinate store relocations, manage maintenance schedules and ensure that all refurbishments and fit-outs are completed on schedule and within budget
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