Out of Hours Business Travel Consultant – Remote with Training in London
Our client, a leading strategic travel management company, is seeking an Out of Hours Business Travel Consultant. This is a fantastic opportunity for an experienced travel consultant who thrives in a fast-paced environment, delivering top-tier service to clients outside of standard office hours. If you have a passion for problem-solving, exceptional attention to detail, and a commitment to customer service, this role could be perfect for you.
Out of Hours Business Travel Consultant - What Will I Be Doing?
• Provide exceptional travel support to clients during emergencies, ensuring seamless solutions that minimise disruption.
• Monitor global news and risk alerts to proactively advise travelers.
• Offer expert guidance on airfares, routing options, and cost-saving strategies.
• Manage client requests efficiently while adhering to service-level agreements.
• Ensure compliance with security and fraud prevention protocols.
• Work closely with internal teams to ensure a high-touch, end-to-end travel management service.
Out of Hours Business Travel Consultant -What Experience Do I Need?
• A proven track record in business travel or emergency travel support is essential.
• Experience using travel booking systems (GDS) essential - preferably Sabre and Amadeus and Microsoft Office tools.
• Strong knowledge of global travel destinations, airfares, and industry best practices.
• A flexible and problem-solving mindset, able to think outside the box.
• A proactive, team-oriented approach with a high level of professionalism.
Out of Hours Business Travel Consultant - Additional Information
Location: Fully remote role. However, you will need to travel to London for 5–6 weeks of training standard Monday to Friday hours initially (all expenses covered).
Hours: As part of the Out of Hours team, you will work outside standard office hours, providing 24/7 emergency travel support on a rotating shift basis. Typically the shifts are midnight – 8am or 10pm – 6am - you will work 3 on, 3 off and this will include weekends and bank holidays. You will typically work 29 hours a week.
Salary & Benefits: Competitive salary package with additional benefits.
If you have the expertise and passion for delivering outstanding travel solutions in high-pressure situations, apply today to be part of a dynamic, client-focused team!