Job Description
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses, and communities. We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. In this role, you will be responsible for building rapport with new and existing clients, who could range from sole traders to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
* You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
* You must have the ability to build and maintain strong relationships with internal stakeholders, clients, and external contacts to ensure we meet expectations and compliance standards.
* You will be assisting the Commercial Account Executives in achieving high levels of renewal retention while exceeding customer expectations and meeting FCA requirements.
* You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.
* You have the ability to process data promptly and accurately on relevant systems to support and improve high levels of client service and internal process execution.
Rewards: We believe that great work and dedication should be rewarded, that's why we offer:
* 22 days holiday (plus bank holidays), increasing through length of service.
* A set of core benefits, designed with your health and financial protection in mind:
o Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
o Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
o Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
o Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits.
* Access to a host of lifestyle and financial benefits that you can choose from:
o Discounts on gym membership across the UK.
o Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
o Access to a range of insurance policies through Howden at discounted rates.
o Access to hundreds of high-street retailer discounts.
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