Join Esco as a Service Engineer to contribute to the success of the company through effective site service support for equipment installation, service, commissioning, breakdowns, IOQ testing, and spare replacements. This is a key customer-facing role and requires professionalism and demeanor on-site to meet and exceed expectations for repeat business and validation of equipment across the UK and Ireland.
Responsibilities:
* Install, commission, validate, and troubleshoot equipment on client sites.
* Work remotely with support teams to resolve issues, occasionally requiring travel.
* Coordinate schedules with the site work coordinator.
* Maintain and calibrate test equipment, tools, and spare parts.
* Generate and submit detailed site reports after each visit.
* Communicate clearly with clients and Esco staff.
* Collaborate with colleagues for larger projects or work independently on smaller tasks.
* Provide feedback on equipment and processes for continuous improvement.
* Maintain professionalism and uphold Esco’s standards.
* Submit expenses and reports promptly.
* Continuously enhance product knowledge through training and documentation.
Job Details:
* Type: Full-time
* Schedule: Monday to Friday, Flexitime, No weekends
* Work Location: Remote
Education: Advanced/Higher Certificate (preferred)
Experience: Sales: 2 years (preferred)