Location: Manchester
Type: Permanent
Industry: Ladieswear
Job Ref: TGN5005
The role of a Fashion Admin Assistant is a very varied, generally consists of working directly in support of the Director, assisting with the design and product development team with any ad-hoc tasks day-to-day, posting on the in-house brands social media, liaising with the wholesale team, managing stock count on Shopify and customer service.
This role would be ideally suited to a graduate who is looking to gain knowledge of the fashion/supply chain industry.
The role
* Supporting the Director on various projects and creating areas of your own responsibility.
* Working alongside design / product development team to assist in admin work.
* Being the first point of contact for customers in the showroom, welcoming them etc.
* Chasing suppliers for samples.
* Customer service for the in-house brand. Ensuring all complaints/issues are responded to and resolved in a timely manner.
* Responding to Trust Pilot reviews.
* Booking in DHL parcels daily.
* Liaising with DHL if there are any issues.
* Posting relevant and engaging organic content on the in-house brands social media platforms.
* Liaising with the paid media team so that they can grow the brands social media platforms and generate sales.
* When new collections arise, plan, organise and solely run the photoshoots end to end from booking models, locations etc.
* Schedule and plan for key dates such as Black Friday/Christmas.
* Influencer PR.
* Liaising with wholesalers, keeping them up to date on Shopify stock.
* Managing the Shopify stock, updating it when necessary.
* Collating new wholesale orders in a spreadsheet to keep track.
* Collating samples when necessary for wholesalers.
* Organising DHL collections/labels for wholesale orders.
* Customer communication between ecom store & warehouse.
Requirements
* Highly organised.
* Can multi-task.
* Has experience working in a fast-paced environment.
* Has experience working with excel / spreadsheets
* Has Customer service experience.
* Has experience scheduling/planning content for socials.
* Has experience with managing Shopify.
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