Department: IT Services - Cloud Location: Newquay, Cornwall, UK Description The Role As an IAM Engineer, you will play a crucial role in managing, maintaining, and securing the university's directory services and authentication systems. This includes implementing security measures, troubleshooting issues, and collaborating with cross-functional teams to deliver innovative solutions and enhance service quality. What We Value The ideal candidate has a strong technical foundation and brings a positive outlook to all aspects of their work. Empathy, kindness, and a willingness to support colleagues and users Demonstrated experience in Microsoft Identity platforms Understanding of Modern Authentication standards Proficiency in deploying and maintaining automation and scripting Proven ability to implement and manage access control solutions Knowledge of Zero Trust and least privilege architecture Analytical and problem-solving skills in security monitoring Ability to communicate complex technical ideas to non-technical staff and students Life at Kings The King's Service Centre (KSC) opened its doors in 2015 with one building and 25 staff. Since that time KSC has grown to multiple locations with over 250 staff members. Our team continues growing by the day providing excellent opportunity for internal advancement. Working in higher education we support your technical growth and development by providing training, courses, and exams from industry leading companies like Microsoft. Fostering innovation, we also fund the attendance of conferences around the globe. While we encourage you to work with your colleagues onsite, we do support hybrid working, allowing you to work from home part time and create your optimal workflow. Core Responsibilities Manage support queues, meeting SLAs for incidents and requests Monitor security events via Microsoft Defender and Entra ID logs/risks Automate IAM tasks using PowerShell and Microsoft Graph Implement and manage SSO, MFA, and PIM solutions Maintain and troubleshoot Active Directory and DNS Implement and support authentication protocols (SAML, OAuth, OIDC) Apply Zero Trust principles in hybrid cloud environments Integrate and maintain enterprise system authentication Enhance IAM systems for evolving threat protection Document system changes and maintain protocols/processes Employee Benefits Hybrid Working - Minimum of 5 days per month in the office 10% Performance related bonus 30 Days holiday and maximum of 8 public holidays (pro-rata) Sick pay 4 Discretionary Christmas Closure Days Contributory pension scheme Life Assurance cover Service time - 3 Volunteer days per year Free onsite parking & Bike racks Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements) Student Discount (access to Totum, Unidays & Student Beans) CycleScheme TechScheme Opportunities for formal training and professional certification Free access to Linkedin Learning Free access to Future Learn short courses Potential for internal promotion and advancement Equality, diversity & inclusion We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed. This is in line with King's College London (KCL).