Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.
We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 4 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.
Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!
The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.
Hybrid Working
We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.
About the Role
Here at Starling we are growing, and we are keen to recruit an Information Security Director as part of our continued investment in Information and Cyber Security capability. Reporting to the CISO, the Information Security Director will act as a subject matter expert supporting a specific business line/function. The successful candidate will lead the continuous improvement of our Information Security capabilities.
The role will suit an ambitious information security or cyber specialist, with strong security operational and leadership skills who aspires to the CISO role in the future.
What you’ll get to do
* Manage and maintain the Information Security Policy Framework across Starling Bank that addresses the needs of the Bank, its customers, employees and other stakeholders in line with relevant legislation and industry standards.
* Oversee the Bank’s Information and Cyber Security systems, processes and procedures, and optimise reporting of identified threats and vulnerabilities.
* Manage the Bank’s developing Information Security and Cyber Maturity Framework, including security controls assessment, and mapping of the plan to attain accreditation, e.g. ISO/IEC 27001.
* Maintain the Information Security Risk Register and ensure coherence with the Bank’s Risk Management framework.
* Act as an Information Security point of contact for Business Continuity and Crisis Management Planning; this includes responsibility for initiation and execution of cyber business impact analysis.
* Oversee and contribute to Cyber Incident Response and ensure coherence with the broader business operational and technology response capability.
* Liaise with external bodies and organisations to keep abreast of emerging trends, technologies and legislation that have an impact on Information Security.
* Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters.
What you’ll need
* Be a Self Starter with the ability to lead, inspire and drive change through an organisation.
* Have the ability to be pragmatic while balancing the needs of the Bank against security.
* Have an ability to think and plan strategically and systematically while recognizing the need to deliver to the business requirements.
* Have previous experience working in an operational security role within a financial services or complex IT organisation encompassing service delivery, application development and IT infrastructure.
* An understanding of best practice within Information Security and risk management including standards such as ISO/IEC 27001, NIST, Cyber Essentials and COBIT.
* An understanding of legislation and regulations that impact Information Security within Financial Services.
* An understanding of wider legislation and regulations that impact information Security, e.g. Data Protection Act and GDPR, Freedom of Information Act.
* An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats.
* An understanding of Security threats and countermeasures.
* A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies.
* Share knowledge and provide guidance on internal bank first line related processes.
* Take responsibility and do the right thing for customers, colleagues and partners.
Desirable Qualifications
* It would be great if you have one or more of the following qualifications, but it’s not essential; Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Information Systems Auditor.
Interview process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
1. Introductory 45 min interview with our CISO
2. More in-depth 60 min interview - Security team
3. Final 45 min interview - CIO and CISO
Benefits
* 25 days holiday (plus take your public holiday allowance whenever works best for you)
* An extra day’s holiday for your birthday
* Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
* 16 hours paid volunteering time a year
* Salary sacrifice, company enhanced pension scheme
* Life insurance at 4x your salary & group income protection
* Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
* Generous family-friendly policies
* Incentives refer a friend scheme
* Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
* Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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