Liberty has an exciting opportunity for a Work Planner to join our team, based in Salford. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £26,000 per annum plus excellent benefits We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to the people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for the Work Planner role are: Control and monitor the daily work activity on the IT system Allocate and deliver services to agreed business priorities in the most cost effective way Monitor incoming work raised by the service centre Update IT system to allow statistical data to be collated and reported Liaise with operatives to ensure work is completed within specified timeframes Conduct customer satisfaction surveys Follow up on enquires and complaints What we are looking for in our ideal Work Planner: Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time). Experience in working with Microsoft Office software (Outlook, Word, Excel and Access). Ability to work to deadlines and strong communication skills. Experience gained within a social housing environment is beneficial. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 23 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit – 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards. Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Work Planner, click “apply” below – we want to hear from you Closing date for applications is the 1st January 2025 (we do however reserve the right to close this vacancy earlier depending on number of applications received). ADZN1_UKTJ