Team Leader
Operations - Gateshead Metro Centre
Contract: Full Time
Salary: £12.94
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
* You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
* You will be ambitious and hungry to learn.
* You will always strive to do your best.
* You will be enthusiastic and have a positive disposition.
* You will embrace challenges head on, with a willing can-do attitude.
* You will want to be part of our success story.
What you will be doing:
You will be responsible for supporting the All Store Manager & Deputy Manager with the daily operation of your Restaurant, in some instances a whole shift in the absence of a Manager, overseeing food preparation and service standards.
* You will ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved across the board.
* You will lead consistent standards and support your Manager to analyse profit performance.
* You will constantly drive standards and hospitality, leading and challenging Squad Members to achieve the highest levels of service.
* You will know and understand what it means to deliver amazing guest service and will thrive on the challenge of always exceeding our Guests' expectations.
* You will work closely with the ASM to assess the skills and knowledge gaps within your Squad, helping build and sustain a high performing team that embodies our brand behaviours.
* You will support Squad Member training in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
* Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
* Support and cover an emergency shift when necessary.
We're proud to offer:
* Fantastic working hours
* Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
* Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
* Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
* Discounted gym membership, cinema tickets, dining out and retail.
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