The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle City Loan Equipment Service is responsible for the timely delivery and collection of equipment to assist daily living activities to Newcastle City residents' addresses.
We are based at the Geoffrey Rhodes Centre in Byker and are looking for two permanent Part Time Band 2 Clerical Officers/Receptionists to join our friendly team. Both posts are required to work over 5 days, Monday to Friday- one post will be 08:30-12:30 and the other 12:15 - 16:15.
* Interview Date: Tuesday 10 December 2024
* 20 Hours/Week
NO AGENCIES PLEASE
Main Duties of the Job
It is a small but busy service and these posts are often a first point of contact for service users and staff thus the posts are suited for people who have great interpersonal skills and enjoy assisting people.
The work is varied but the focus is answering calls from service users and colleagues to arrange collections of equipment using the in-house software system and booking repairs and service visits. Good organisational skills come into play to maintain equipment records and record data necessary for the effective operation of the loan equipment databases.
Job Responsibilities
* To undertake a range of duties in the reception office to ensure an efficient and effective administration service to patients and staff of the department.
Person Specification
Knowledge
* Have knowledge and experience of data entry and databases
Skills
* Have excellent verbal communication skills, both on the telephone and face to face
* Have well-developed keyboard skills
* Have good organisational skills and an ability to prioritise tasks in a busy and demanding reception area
Experience
* Have reception experience, preferably in a healthcare environment
Qualifications
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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