Job summary
Our client, a leading digital, data-driven airline, is seeking a Quality Engineering Manager to champion one of their strategic Customer Platform programmes.
Key skills required for this role
Test Management - Quality Engineering - Agile - GDPR - Test Automation
Important
Test Management - Quality Engineering - Agile - GDPR - Test Automation
Job description
Quality Engineering Manager - Customer Platforms
Our client, a leading digital, data-driven airline, is seeking a Quality Engineering Manager to champion one of their strategic Customer Platform programmes. In this role, you will play a vital part in positioning the company as a leader in the industry.
Job Accountabilities:
- Define and implement the Test Strategy for the Customer Platform programme, ensuring adherence to it.
- Implement the principles of Quality Engineering and act as an advocate for change and continuous improvement.
- Lead and manage multiple teams across different project streams, including role justification and hiring.
- Oversee and manage various testing disciplines to deliver the highest quality solution.
- Define the test environments and associated test data across in-house and 3rd party resources.
- Allocate and track progress of prioritised tasks within the team and across 3rd party resources.
- Provide overall assurance of all completed testing.
- Communicate clear test status, issues, and risks, escalating as necessary.
- Establish and maintain trusted relationships with key stakeholders.
- Manage suppliers of testing services, applying best practice vendor management to ensure quality and productivity.
- Actively contribute to the internal Testing Community to drive knowledge sharing and best practices across teams.
Key Skills Required:
- Experience of defining Test Strategies across in-house and 3rd parties.
- Experience of working in both Waterfall and Agile IT development models, ensuring Quality Engineering is embedded early in the process.
- Broad experience with multiple technologies and platforms, with a focus on data.
- Knowledge of various test coverage areas, including unit testing, functional, usability, accessibility, performance, capacity, security, and integration testing.
- Experience of testing techniques that validate sensitive data and adhere to data policies, such as GDPR/PII.
- Experience in managing testing and resources across complex E2E solutions, both in house and with 3rd party involvement.
- Excellent test planning skills in a complex environment.
- Defect management and the ability to steer development teams.
- Experience in using Test Automation effectively.
- Experience in managing and reporting on test progress across a program of releases, including managing issues and risks in both technical and business contexts.
- Experience in defining test environments and test data optimization.
- Experience in collating Quality Engineering test governance metrics and driving process improvements based on the data.
- Strong stakeholder management skills, engaging with senior levels of the organization.
- Experience in leading and motivating testing teams.
- Experience in managing offshore test teams.
- Previous line management experience.
Personal Qualities:
- Great interpersonal and communication skills.
- Passionate about Quality Engineering.
- Generates positive team morale and encourages collaborative working.
- Proactive and highly organized, with strong time management and planning skills.
- Analytical and detail-oriented.
- Confident in interacting with stakeholders at all levels.
- Able to understand and communicate complex application integration in a simple manner.
- High degree of integrity and reliability.
- Passion for delivering exceptional service to customers.
- Comfortable in an informal, open, friendly, and passionate culture.
- Focused and determined to achieve the best outcomes.
- Exceptional team player.
- Pragmatic and able to manage trade-offs effectively.
1. Share
Matchtech is a STEM Recruitment Specialist, with over 35 years’ experience