Salary: £25k
This is a service that is central to our client’s customer car rental experience at Heathrow Airport so it’s vital it’s done efficiently and professionally.
You’ll be working with the delivery and collection teams who are on the frontline of the customer relationship. You’ll also be working with the central fleet team and local branches.
You could be required to deliver and collect vehicles for customers so you could be the first person a customer meets.
Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
Main Tasks & Responsibilities
* Organise the delivery and collection of vehicles to maximise service standards and minimise costs
* Source vehicles to meet customer bookings, working with the central fleet team and local branches
* Ensure the accurate completion of all vehicle documentation on the in house rental system
* Organise repairs and warranty work to vehicles where necessary
* Accurately complete all fuel documentation daily
* Ensure members of staff receive fuel deliveries in accordance with relevant legislation
* Identify and report new business opportunities
What we are looking for
* A full, valid clean driving licence, with a minimum of 4 years driving experience
* Reliable, flexible, positive, and professional
* Good team player
* Exceptional customer service skills
* Ability to adapt to the needs of the business
* A keen and enthusiastic nature
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