Are you an experienced Business Systems Analyst with a passion for IT integration and user support? This is an exciting opportunity to work with cutting-edge systems, identify improvements, and support the team with their IT operations across multiple European locations.
Key Responsibilities:
* Collaborate with employees across European locations to understand current systems and structures.
* Identify system inefficiencies and troubleshoot issues.
* Manage master data, including mass data updates, pricing uploads, and customer master data creation.
* Ensure data quality, consistency, and synchronization across various system environments.
* Work with internal and external development teams to design and implement software changes.
* Seamlessly integrate new software and hardware changes.
* Monitor and identify potential system failures, ensuring a bug-free user experience.
* Log and document technological developments for future reference in client projects.
* Support testing for system enhancements and new project implementations.
* Document existing standards and processes to assist in training and development.
* Investigate sales order issues in the Order-to-Cash (OTC) process.
What We're Looking For:
* Detail-oriented with excellent written and verbal communication skills.
* A strong IT background with proven qualifications and experience.
* ERP experience (SAP preferred).
* Proficiency in Microsoft Office.
* Experience collaborating cross-functionally to achieve team goals.
* Analytical mindset with strong problem-solving skills.
* Ability to submit incidents and change requests, supporting the business with required procedures.
Preferred Qualifications:
* Experience in a fast-paced manufacturing environment.
* SAP Master Data Management experience.
* Basic knowledge of Microsoft Dynamics D365 Production.
* Proficiency in another EU language is an advantage.
Education & Experience:
* Degree in Information Technology or related field.
* Previous experience in a similar role within a busy environment.
Ready to Join Us?
Apply now to become part of a dynamic team in a fast-paced, exciting industry!