An excellent opportunity has arisen with a global brand for a Systems Administrator to support the IT systems and their maintenance, as well as IT requests and tasks ensuring they are managed effectively and respond in a timely manner. This is an excellent opportunity to learn new technologies and progress within a growing organisation.
Role and Responsibilities:
* Maintenance of our Ubiquity firewalls, switches and Wireless access points
* Creation of cybersecurity training and phishing campaigns
* On/offboarding of staff in O365
* Maintenance of licenses
* Basic Dynamics support
* Enforcing security policies such as MFA
* Setup of Intune and Autopilot
* Putting together PCs and setting up hardware across the office
* Being a final point of call for users and assisting them with any issues that need resolving
* Escalation points to the MSP and following up if no response or response not resolved
* Troubleshooting and resolving hardware, software, network issues
* Providing training and guidance to users on how to use IT systems and tools effectively and securely
* Collaborating and communicating with other IT staff and vendors to resolve complex or urgent issues
* Handling other ad-hoc IT requests
* Support of SaaS products
* Maintenance of Azure and PowerApps
Essential Skills and Experience:
* Relevant educational background or experience in IT systems – 1 to 2 years of preferred experience providing systems support to users
* Good knowledge of O365 and Azure
* Have implemented Intune and Autopilot
* Aware of good cybersecurity practices
* Have good experience of the Microsoft tech stack
* Working knowledge of Dynamics
* Good understanding of Ubiquity systems
* Be willing to support users in an emergency where the MSP can't
* Be a team player who can work successfully with other departments in a multi-cultural, multi-lingual environment
* Able to handle a variety of assignments simultaneously
* Service-minded, organized and able to work independently with little supervision
* Be passionate about IT in delivering customer service to a range of employees across the Group
* Knowledge of SQL
* Understanding of BI tools such as SSRS, SSIS, Power BI, Python, Docentric and Onestream
I consent to Intec Select collecting my personal data *
#J-18808-Ljbffr