Employer: London North West University Healthcare NHS Trust
Employer type: NHS
Site: St Mark's in Central Middlesex Hospital
Town: London
Salary: £28,166 pa inclusive of High Cost Area Supplement
Salary period: Yearly
Closing: 30/01/2025 23:59
Phlebotomist/Healthcare Assistant - Outpatients
Band 2
Job overview
We are looking for enthusiastic, caring, motivated, calm, responsible and professional Healthcare Assistants with phlebotomy skills and excellent communication skills to work in our St Mark's Outpatients department.
The role of the phlebotomist/HCA is to provide support to the phlebotomy service as well as the multi-disciplinary team in the Outpatient clinics.
Full Time - 37.5 hours per week
Main duties of the job
The role of the Phlebotomist/Health Care Assistant is to provide support to the multidisciplinary team in Outpatients.
The post holder will perform supervised / unsupervised high quality nursing care, housekeeping and clerical duties for which they have been successfully trained and are within their sphere of competence.
The post holder will collect blood samples for pathology through venepuncture in response to requests by clinicians in accordance with the protocol and procedure specified by the department of pathology.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country.
* St Mark’s Hospital: an internationally renowned specialist centre for bowel disease.
* Ealing Hospital: a busy district general hospital providing a range of clinical services.
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
KEY RESPONSIBILITIES
* Provide reassurance and support to patients and family/carers.
* Provide information to enable the effectiveness of the patient journey through Outpatients.
* Support patients and relatives in distress, and recognize when advice should be sought from qualified nursing or medical staff.
* Locate all policies relating to good working practice within the clinical area and adhere to them.
* Contribute to promotion of good health and participate in health education.
* Maintain confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act.
* Assist in the maintenance of accurate record keeping.
* Assist patients and relatives in arranging further investigations and procedures and in directing them to other departments.
To view the main responsibility, please see the attached Job Description and Person Specification.
Person specification
Education & Qualifications
* Basic Education
* Good numeracy and literacy skills
Knowledge & Experience
* Basic healthcare knowledge
* Experience of working with the general public
* Medical knowledge
Skills, Abilities & Knowledge
* Good verbal and written communication
* Cannulation
* Use of vacutainers/syringe and needles
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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