The IT Support Technician will have a key role in Digital Services. The post holder will provide IT support for hardware and software used across community and mental health environments, ensuring systems are maintained and supported to the highest standards. The post holder will support the resolution of IM&T support calls in a timely and efficient manner, performing installations, configurations, relocations and decommissioning of computer hardware and software; fault-finding and rectifying problems; tracking the progress of IT support calls and promoting good practice in the use of hardware, software and information governance. The above will be carried out for the Trust in accordance with defined policies and procedures. On occasions there will be a requirement to work outside normal hours to upgrade systems or complete critical tasks Postholder will be required to participate in the On Call Rota The Application must have a driving licence and access to a vehicle