Revolutionize Travel Insurance: Join AXA Partners as a Global Product Owner
Are you a dynamic and experienced Product Owner looking to make a significant impact in the travel insurance sector? We have an exciting opportunity for you at AXA Partners!
As a Global Product Owner, you'll drive the product vision, strategy, and roadmap for our claims management systems, ensuring the successful delivery of innovative Claims and Assistance solutions. You'll collaborate with cross-functional teams, including technology, operations, and business stakeholders, and act as an interface between non-IT departments and the rest of the Squad team.
Key Responsibilities
* Develop and communicate the product vision, strategy, and roadmap, aligning with the organization's transformation objectives and customer expectations
* Establish clear objectives and OKRs for the product and monitor them accordingly
* Serve as the product's primary promoter, both within AXA Partners and with external parties such as partners and prospects, under the guidance of the commercial department
* Seek innovative ways to develop the product, enabling automation and increasing STP opportunities
* Ensure that product increments add value to the customer, defining ways to measure this and confirming assumptions made during User Story creation
* Manage all backlogs relating to the Claim Management system, including planning, prioritization, and delivery of User stories
* Stay updated on industry trends, emerging technologies, and the competitive landscape to inform the product roadmap and maintain the organization's competitive edge
* Represent the product for the Business sponsor in Projects, Business Partnership divisions, and Operational teams
* Work closely with other Global Product Owners to ensure smooth integration between products/assets
* Request and manage the Project and Maintenance budget for the product
* Ensure the Customer Experience of the product meets expectations
Minimum Requirements
* Strong knowledge of operational case/claims management and IT solutions
* Excellent Scrum framework Product Owner skills (backlog management, user story slicing, etc.)
* Experience working with IT teams and in multinational environments
* Strong organisational, coordination, negotiation, problem-solving, and persuasion skills
* Excellent communication skills and ability to challenge business requirements
* Alignment with AXA Travel insurance values and Leadership Framework behaviours
* Some international travel may be required
* Previous Product Owner/Manager experience with strong project management and change management knowledge
* Agile or equivalent Project Management qualification (Prince 2 preferred)
* Experience with Agile methodologies and tools, especially Azure DevOps
* CSPO qualification is a plus
* Excellent English skills; foreign language knowledge is desirable
#J-18808-Ljbffr