Technology & Infrastructure Manager PIB Group is a dynamic and fast-growing group of insurance advisory businesses. We place great emphasis on delivering exceptional service and building strong relationshipsenabled by a robust and innovative technology infrastructure. As we continue to expand, we are looking for a Technology & Infrastructure Manager to lead a team of skilled engineers and drive the effective delivery of infrastructure services across the Group. The Role This is a key leadership position responsible for both the strategic direction and hands-on management of our infrastructure services. You will lead a team of 10 engineers, ensuring high levels of technical support and service availability across multiple sites. The role requires regular travel to our regional offices, so we are ideally looking for someone based in the Midlands. In addition, flexibility is essential, as some out-of-hours work may be required to support critical changes, incident resolution, or project delivery outside of core business hours. Key Responsibilities Lead and manage a team of 10 IT Infrastructure Engineers, including performance management and personal development. Ensure the effective operation of infrastructure, applications, and technology servicesresolving performance issues swiftly. Deliver technical elements of IT migrations, relocations, and integration projects in collaboration with internal stakeholders. Monitor and report on key performance indicators (KPIs) and service levels, recommending and implementing improvements. Act as a subject matter expert for aligned technology stacks, identifying opportunities for innovation and efficiency. Maintain strong working relationships with third-party suppliers to support high-quality service delivery. Provide 3rd line technical support and contribute to knowledge-sharing through updated documentation and training materials. Manage budgets and track spend against forecast, supporting financial planning and cost control. About You Proven experience in managing and developing technical infrastructure teams. Strong technical knowledge across infrastructure and application technologies. Confident in stakeholder engagement, project delivery, and vendor management. Experienced in working across multi-site environments with the flexibility to travel regularly. Well-organised, collaborative, and results-focused. Based in or near the Midlands, and open to frequent travel across the UK. Why Work for Us? At PIB Group, we are committed to investing in our people and technology. This role offers a unique opportunity to lead change, shape infrastructure strategy, and be part of a collaborative team within a business thats growing at pace. Ready to apply? If youre passionate about leading teams, driving service excellence, and delivering real impact, wed love to hear from you. Apply now and take your next step with PIB Group. HP REF-220 635 ADZN1_UKTJ