This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care. The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients, and families. The needs of the service user will be the utmost priority. The principle of high-quality customer care is at the heart of this role.
The post holder will be required to:
1. Book in patients
2. Answer telephone enquiries
3. Create appointments
4. Arrange transport for patients
5. Ensure the reception area is tidy and well-organised
6. Order and keep stocked office supplies and stationery
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market-leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks while still only being a stone's throw away from bustling city centres like Bristol, Bath, and Exeter and only two hours away from London. There are excellent educational facilities in the area, and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
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