JOB SUMMARY
Front Office Manager
Are you a hospitality star who loves creating unforgettable first impressions? Do you thrive in a fast-paced environment where no two days are the same? If so, we need YOU to lead our Front Desk Team!
Responsible for Front Desk daily operations and supervision of the Front Desk Team. Position directs and works with associates to carry out guest arrival and departure procedures, ensuring consistent delivery of the highest standards of service, striving to ensure guest and associate satisfaction whilst maximizing the financial performance of the department.
What you'll be doing:
1. Greeting guests with a smile and making them feel at home
2. Leading and inspiring a fantastic front office team
3. Keeping check-ins and check-outs smooth as silk
4. Handling guest requests like a professional
5. Ensuring every stay is nothing short of amazing
What we're looking for:
1. A people-person with a passion for hospitality
2. Experience in front office or hotel operations
3. Leadership skills to keep the team motivated and on top form
4. Problem-solving superpowers
5. The ability to stay calm and collected
Why join us?
1. Manager bonus scheme
2. Private healthcare
3. Tips and Gratuities
4. Meals on duty
5. Discounted rates on hotels worldwide
6. Employee Assistance Program
7. Free enrolment of BenefitHub - Access to unlimited deals of retailers and more
8. Free parking
9. Comprehensive training and development opportunities
10. Work in a vibrant, friendly hotel where your ideas matter
11. A fun, supportive team that feels like a family
If you're ready to be the smiling heartbeat of our hotel, apply now! Let's make every guest's stay unforgettable - together!
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