My Worcester based client are looking for a senior legal support assistant to join their team on a full time and permanent basis within their disputes and resolutions team. An exciting opportunity has arisen for a proactive and highly organised individual to join my clients Team as a Senior Legal Support Assistant. This role is based in the Worcester office and is ideal for someone with a service-focused attitude who thrives in a support role, particularly within a legal or professional services environment. Reporting to the Legal Support Manager, you will not only provide in-depth business support but also take on responsibilities such as deputising for the Legal Support Manager and coaching junior team members. Day-to-day of the role: Draft and format letters, documents, and forms, ensuring high standards of accuracy. Serve as the first point of contact for administrative and business support requirements for fee earners, proactively anticipating the team’s needs. Assist with the preparation of all financial transactions as required. Manage proactive diary entries for allocated fee earners, including making travel arrangements. Act as the first point of contact for clients and manage your fee earner’s inbox. Manage the file opening process for the team, including conducting ID checks and conflict checks. Work closely with the Legal Support Manager to support the implementation of new technology, systems, or process changes. Act as a role model within the legal support team, coaching more junior members and supporting the induction of new team members. Required Skills & Qualifications: Experience within a legal or professional services environment. Desirable experience in case management systems. Proficient in Microsoft Office suite and Teams. Demonstrated history in an administrative or PA role. Excellent attention to detail with confident typing abilities. Strong communication and organisational skills. Benefits: 27 days annual leave plus public holidays. Bonus scheme. Life Assurance. Scottish Widows Pension Scheme. Healthcare cash-plan. 1/3 gym membership contribution. Electric vehicle scheme. Happy People/Perks at Work benefits portal. Cycle to Work scheme. Flu vaccinations.