Job Description
Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for an Arrears Administration Specialist to join our established team in Uxbridge.
We are looking for candidates with excellent attention to detail and a high level of accuracy in their work to support the Arrears and Litigation Team in delivering workout solutions to customers experiencing payment difficulties.
As an Arrears Administration Specialist, some of your key responsibilities will include:
* Inputting Direct Debit Mandates and due date changes
* Creating retrieving and inputting Field Agent instructions and reports
* Completing DWP & Pension Credit forms
* Inputting data for Government schemes
* Checking system generated letters for accuracy
* Inputting and validating income and expenditure information
* Sorting daily correspondence, link to the relevant account and allocating to case owners
* Scanning documents
* Checking, inputting and processing invoices and checking invoice reports
* Updating account with litigation correspondence from panel solicitors, and referring to A&L Specialists where appropriate
* Checking and updating accounts in relation to daily direct debit reports
Essential Skills:
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